Palatial Leisure casinos

Palatial Leisure Limited Information

Who are Palatial Leisure Limited?

You could make an argument that Palatial Leisure Limited is better known as a brick-and-mortar bingo company than it is as an online bingo and casino company. That’s a strange thing to say about a company that only operates brick-and-mortar bingo venues in a single location, but it’s true. This operator’s bingo sites aren’t especially well-known, whereas it has an enormous presence in its native Great Yarmouth, where it operates three Palace Bingo Club venues.

We focus on the online world of gambling rather than the offline world, so the physical Palatial Leisure Limited venues aren’t of much interest to us. Instead, we focus on the three iGaming sites that the business operates. Below, we’ll tell you everything we know about this operator, the sites that it operates, and its licensing status with the UK Gambling Commission.

An overview of Palatial Leisure Limited

This operator is, as we’ve already said, based in Great Yarmouth, which can be found in Norfolk. That means it’s a genuinely UK-based operator rather than one of the great many supposedly UK-based operators that claim to be proudly British but actually operate their business from tax havens like Malta or Gibraltar. The fact that Palatial Leisure Limited is UK-based means that it reports to Companies House, thus making it far easier to find information about this company than it might be if the company was based overseas.

From checking records at Companies House, we can tell you that Palatial Leisure Limited was founded on March 1st, 1993, which means that the offline aspect of the business (by which we mean the Palace Bingo Club venues) opened long before any of its three iGaming sites. While there are several directors of the business listed at Companies House, the man with the most responsibility for the company is Patrick Duffy. He’s namechecked on all three of the Palatial Leisure Limited iGaming sites and is credited as the founder, managing director and visionary of the business.

The most recent accounts available at Companies House suggest that Palatial Leisure Limited had a turnover of £1.7m for the year that ended in December 2021. However, it should be noted that pandemic restrictions were still in place across much of the UK for at least part of that year, and the figure is lower than the business would normally expect to make because of that. The business has at least £8.5m in reserves, though, so it’s in a healthy state. It’s impossible to tell from the accounts how much the online side of the business contributes to overall takings when compared to the offline side, but we suspect the offline side does a lot of the heavy lifting.

Palatial Leisure Limited in its own words

Aside from operating the three iGaming websites we discuss further down this page, Palatial Leisure Limited also operates a business website, which details the various brick-and-mortar Palace Bingo Club locations and also provides a little bit of background information about the company. Unfortunately, the amount of background information that it provides isn’t much more detailed than what you’ll find in the “about us” section of any of its three iGaming sites. The body of the text mostly focuses on Patrick Duffy, his thirty-plus years of experience in the industry, and his qualities as a visionary and leader. If there’s one thing we can say with certainty about Patrick Duffy, it’s that he’s a man who isn’t afraid to blow his own horn.

Patrick is even said to have mastered the art of being “multi-locational,” which means that he could appear inside any of the company’s venues at any time. If he’s not in one of the brick-and-mortar venues, you might find him in the chat rooms of one of his iGaming sites, where he logs in under the name of “The King.” Again, he comes across as someone for whom shyness has never been a problem.

“The Palaces,” which is how the company refers to its venues, are described on the business website as “the best places to play in the United Kingdom,” accompanied by a claim that the Felixstowe and Great Yarmouth Palace Bingo venues are among the most popular in-person bingo venues in the entirety of the United Kingdom. No statistics are offered to back up that statement, but we can see from the photographs that they’re big, busy venues. In fact, the Great Yarmouth venue is so popular that it’s not unheard of for coach trips to be laid on from London so people from the capital can attend. Historically, though, such trips are reserved for special occasions, like National Bingo Day. It’s certainly not a regular, ongoing service.

Unlike a lot of in-person bingo or gaming destinations, the Palatial Leisure Limited venues operate according to a strict schedule. A typical day inside the Great Yarmouth venue, for example, begins with the 11:30am breakfast club. A special game called “Blue Cashpot” follows at midday, after which the first “main session” begins at 1:30pm. The highlight of the day, though, is the “Gold Cashpot,” which begins at 9:30pm. If you want to win big money at a Palace Bingo venue, it sounds like you have to stick around and join the late crowd.

Palatial Leisure Limited and the UK Gambling Commission.

Like any bingo or iGaming company that wants to do business in the United Kingdom, Palatial Leisure Limited holds a full and active licence from the UK Gambling Commission. It’s licence number 441, which tells you how long the company has been around for and how old the licence is. The current version of the company’s “non-remote” bingo licence has been in force since 2009.

When this page was written, Palatial Leisure Limited’s UK Gambling Commission licence was clean. Thus far, the company has never been fined by the regulator, nor has the regulator ever had cause to sanction or warn the company, attach further conditions to its operating licence, or suspend the licence. That’s a perfect track record and one that the operator will want to maintain.